For consumer advice on you rights when
purchasing goods or services,
The Consumer Helpline is delivered by The Citizens Advice service who help you report a problem to Trading Standards
advice to business, please see our business
You calls provide valuable information about Medway
businesses and help us plan our enforcement campaigns which target rogue traders
and specific problem areas.
This web site provides information and advice 24 hours a day to help consumers solve their own problems.
From this page you go to our self-help advice sheets. If you are a Medway trader or resident, we can send you leaflets including those produced by other organisations such as: the Office of Fair Trading, Business Innovation and Skills and Industry and DEFRA
Check latest news for updates.
Guidance notes and leaflets
Use our self-help advice sheet listing to find the advice you need.
If you cannot find a leaflet in our selection that meets your needs, please go to Your Views and send us an email detailing your requirements.
Medway Council, Trading Standards Team, Copyright © Medway 2012
Copyright © Medway 2012