Consumer Advice
For consumer advice on you rights when
purchasing goods or services,
please contact:
Consumer Helpline
Tel: 08454 04 05 06
To make an enquiry or complain online, click here
They may refer complex enquiries or those requiring further action on to the
Medway Trading Standards Team.
The
Consumer Helpline is delivered by The Citizens Advice service who help
you report a problem to Trading Standards
For
advice to business, please see our business
advice section.
You calls provide valuable information about Medway
businesses and help us plan our enforcement campaigns which target rogue traders
and specific problem areas.
This web site provides information and advice 24 hours a
day to help consumers solve their own problems.
From this page you go to our self-help advice sheets. If you are a Medway
trader or resident, we can send you leaflets including those produced by other
organisations such as: the Office of Fair Trading, Business Innovation and
Skills and Industry and DEFRA
Check latest news for updates.
Guidance notes and leaflets
Use our self-help advice sheet listing to find the advice you need.
If you cannot find a leaflet in our selection that meets your needs,
please go to Your
Views and send us an email detailing your requirements.
Medway Council, Trading Standards Team,
Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR
Telephone: 01634 333555 Fax: 01634 332006
Electronic Mail: consumer.protection@medway.gov.uk
Internet Website: http://medway.tradingstandards.uk/
Copyright © Medway 2012
