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Medway Council
Trading Standards Team

Welcome to Medway Trading Standards home page.

We provide specialist advice to businesses, and through working in partnership with the Citizens Advice Consumer Helpline,  to consumers.

The role of trading standards is to ensure that businesses compete in a fair and safe manner, ensuring benefits for both consumers and legitimate traders. Individual consumers would find it hard to influence businesses about their conduct. For this reason, consumer protection legislation makes sure goods and services are correctly described and any prices quoted are not misleading.

The council enforces the law in the following main areas:

  • fair trading,
  • safety of consumer goods,
  • product counterfeiting,
  • food standards and composition,
  • underage sales,
  • animal health and welfare (farm animals only),
  • standards and composition of animal feeds,
  • consumer credit,
  • doorstep crime,
  • petrol and explosives storage,
  • weights and measures (including certification of public weighbridge operators).

You can contact trading standards team at by email or phone on (01634) 333555, or write to us or call at the Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR.

This web site is part of our service to our traders and residents but you are free to browse this site no matter where you live. Just click on the left navigation buttons to look at other pages.

Find your local service at Trading Standards Central

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Copyright Medway 2012

Medway Council, Trading Standards Team,
Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR

Telephone: 01634 333555    Fax: 01634 332006   
Electronic Mail: consumer.protection@medway.gov.uk